View Issue Details

IDProjectCategoryView StatusLast Update
0001520K18X001.00 SKB SWANSWpublic2023-10-16 14:45
Reporter(ALTech) Wooshin Kang Assigned To(ALTech) Wooshin Kang Due Date2022-08-03 09:49
PriorityhighSeveritys3-moderateReproducibilitysometimes
Status closedResolutionfixed 
Summary0001520: The LKFS measurement level has changed.
DescriptionSKB did measure LKFS at version "19.534.12"
Current version is not meet in SKB specification but oldversion met in old version (19.532.16).
Please fix it.
SKB did measure LKFS level of each channel after set audio output is external devices.

< SKB JIRA Link>
https://jira.skbroadband.com/browse/BPM-4757
** If you check the attached image, you can easily see the difference.
TagsNo tags attached.
Attach Tags

Users monitoring this issue

User List (HW) Sean Chiang , (SW) Jacky Chiang , (SW) Jason Ling , (SW) Jerry Lin , (SW) River Wong

Activities

(SW) Jerry Lin

2022-08-03 11:36

developer   ~0010514

Hi Wooshin,
I checked the volume table of FW 19.532.16 and FW 19.534.12 and they are the same.
The last adjustment date of volume table is Augest 5, 2021.

Please provide us some test streams (problematic and non-problematic streams) .
We need our QA to test and confirm which version is causing the problem.

Jerry

(ALTech) Wooshin Kang

2022-08-03 11:47

developer   ~0010515

Hi jerry,

It may depend on channel, I will share channel stream has issue.

Thanks.

(ALTech) Wooshin Kang

2022-08-03 12:26

developer   ~0010516

Hi Jerry,

http://altserver01.duckdns.org/LIVE_CHANNEL/channel_2.dump

thanks

(SW) Jerry Lin

2022-08-05 10:48

developer   ~0010538

Hi Wooshin,
1. Our QA would like to confirm with you the test confitions and the setting of the test machine APx 500, so that we can also reporduce the problem in our side.
2. Our QA found that the range of these test streams are about -30dbFs , how can we confirm that the test results are exactly -24dbFs ?

Please help to ask SKB QA and sync our test behavior.
I have downloaded these test streams and will test these streams throuht stream method to obtain verified results.

Jerry

(ALTech) Wooshin Kang

2022-08-08 08:40

developer   ~0010548

Hi Jerry,

1. I am checking with SKB Manager, If any update I will share you.
2. LKFS average value measured over 30 seconds is value of attached image.

(ALTech) Sangmin Choi

2022-08-10 10:22

developer   ~0010573

Hi, Jerry,

As I told you yesterday, it looks like the hardware revision affected to the LKFS test result.
Please check attached test result.

Thank you.
LKFS_Test_Result.png (148,173 bytes)   
LKFS_Test_Result.png (148,173 bytes)   

(SW) Jerry Lin

2022-08-10 14:14

developer   ~0010576

Hi Sangmin , Wooshin ,
We will ship the second source SWAN device to our QA this afternoon.
When QA receives it, we will start validating LKFS.

Jerry

(ALTech) Wooshin Kang

2022-08-10 14:26

developer   ~0010577

Hi Jerry,

Thanks for information, I will wait test report.

(SW) Jerry Lin

2022-08-11 17:02

developer   ~0010600

Hi Sangmin , Wooshin ,
I update our QA test report.

Jerry

(ALTech) Sangmin Choi

2022-08-11 17:45

developer   ~0010602

Hi, Jerry,

Your test results show that the software version will affect the LKFS value, am I right?

(SW) Jerry Lin

2022-08-12 09:45

developer   ~0010612

Hi Sangmin , Wooshin
Yes,
Below is the test result of the same version
                                                     CH2 CH4 CH6
19.534.22 with Old sample -20.969 -27.744 -26.537
19.534.22 with New sample -20.866 -27.699 -26.337
We will test again with QA and analyze which version caused the LKFS change

Jerry

(ALTech) Wooshin Kang

2022-08-16 11:10

developer   ~0010631

Hi jerry,

Please update your analysis.

Thanks.

(SW) Jerry Lin

2022-08-16 14:14

developer   ~0010634

Hi Wooshin,
Here is our QA test report for other versions.

About col 2 and col 3 ,
QA said that the average of 30 seconds did not select the correct start time,
so it caused errors.
And QA test again after that.

From the test report, we did not find any changes.
Is it because Foxconn and SKB have different testing methods?
Our test streams are provided by you.

Jerry

(ALTech) SY Yoon

2022-08-29 09:24

developer   ~0010732

HI Mr. Jerry Lin and Mr. Sean Chiang,

We asked SKB to test again with another samples.
Their test result was good.
So we picked up DUT that has some issue on LKFS.
But we cannot investigate this issue in Korea.
So we would like to send it to Foxconn RD in Taiwan.
If you need any additional information, then please let me know.

Best Regards,
SuhYoung YOON

(ALTech) SH Son

2022-08-31 10:28

developer   ~0010755

Hi Sean, and Jerry.
here is invoice and packing list.

ETA :8/31
ETD : 9/2

if you have any problem this shipment, please contact me.

Thanks
SON

(SW) Jerry Lin

2022-09-19 08:45

developer   ~0010887

Hi Wooshin,
I updated the test results.
Our HW engineers will do some testing and verification.

Jerry

(HW) Tom Lee

2022-10-03 15:27

developer   ~0010965

Hi, SH

We has deliveried one defective PCBA and one OK PCBA to Fii VN factory today.
Here is invoice for you reference.

Thanks !
Tom
RE22000338T.pdf (90,713 bytes)

(RD) Fu-chiang Young

2022-10-27 17:14

developer   ~0011121

Hi Mr. SH,
The LKFS SOC swap rework has failure.
VN SMT followed the SMT rule and did swap, but the risk was about 40% for swapping thin SOC board.
VN SMT suspected the blister to cause SOC board swelled and the both 1V05 power traces short to GND.
From X-ray and cosmetic also did not see abnormal.
The NG SOC cannot remounted anymore.
Please see the attached file.

Thank you.

(RD) Fu-chiang Young

2022-11-17 22:32

developer   ~0011247

Last edited: 2022-11-17 22:34

Hi Mr. SH,
NG SOC FA report from Synaptics has feedback.
The FA result is SOC crack and cannot further FA for HDMI pins due to SOC cannot boot up.
VN SMT has updated the report with FA report.
Please see the attached file.

Another Good SOC+NG PCBA has shipped to TW, it will transport to SQE for test LKFS ASAP.

Thank you.

(RD) Fu-chiang Young

2022-11-23 18:48

developer   ~0011290

Last edited: 2022-11-23 18:59

Hi Mr. SH,
We are sorry to inform that Good SOC+NG PCBA board cannot boot up any more after updated new image and mac address for LKFS test.
We suspect SOC issue after remounted too many times and the SOC solder ball may non-wetting or cold soldering.
We did reflow by heat gun to SOC but it still in re-booting.

Check and debug PCBA for DDR, eMMC and SOC power rails also were normal. And trying to used SPI card to boot up, SOC still in re-booting.
But before happened this symptom, this PCBA could boot up successfully but it entered in re-booting suddenly by itself without any symptom.

Confirm with VN SMT and they said this PCBA cannot remounted any more and will damaged copper foil.
We are sorry to inform this news to ALT.

Thank you.
Re-booting.png (208,855 bytes)   
Re-booting.png (208,855 bytes)   

(RD) Fu-chiang Young

2022-12-21 18:07

developer   ~0011543

Hi Mr. SH,

We re-sent PCBA back to VN SMT for rework again. And changed SOC/eMMC/DDR components again.
The results are still re-booting issue, also check x-ray, power rails and re-soldering DDR and SOC as Synaptics suggested, they all are failure.

Our rework steps:
1. Changed SOC and checked the BGA pads on PCBA, no abnormal was found. See Pictures as no. 1.
2. Changed eMMC while changing SOC needed, eMMC BGA pads were also no abnormal found. See Picture as no. 2.
3. Changed DDR as U4/U5 first and U2/U3, also checked DDR BGA pads and were no abnormal found. See Picture as no. 3.
4. Check x-ray and all power rails, also no abnormal were found. See power check.jpeg.
5. Required Synaptics as further FA methods to do, they suggested to boot up by diag mode SPI card to check DDR.
    We saw from booting log shown the DDR verify fail. See Picutre no. 4.
    We took a good board to boot up by diag mode SPI card, the DDR could verify pass and boot up successfully.
    Compare and analyze for both NG and Good board boot up logs, found the NG board always stuck at DDR verified.
    MCU in SOC was trying to repointed to DDR booting space for executing booting up loaded from SPI card, but DDR verified fail always.
6. Synaptics still suspected DDR power rails and re-soldering issue.
    We checked and re-soldering again, the NG board was still rebooting and shown DDR verified fail as step1.
7. Conclusion, we suspected the PCB issue while blister within PCB material due to this PCB material was not fresh as new PCB material.

Sorry we still could not repair this PCBA to boot up for LKFS test.

Thank you.
1. eMMC X-ray.jpeg (1,133,634 bytes)
1. eMMC.jpeg (169,097 bytes)   
1. eMMC.jpeg (169,097 bytes)   
1. SOC x-ray.jpeg (230,297 bytes)   
1. SOC x-ray.jpeg (230,297 bytes)   
1. SOC.jpeg (248,233 bytes)   
1. SOC.jpeg (248,233 bytes)   
2. DDR U4U5 x-ray.jpeg (420,176 bytes)
2. DDR U4U5 x-ray1.jpeg (471,280 bytes)
2. DDR U4U5.jpeg (401,695 bytes)
3. DDR U2U3 x-ray.jpeg (442,233 bytes)
3. DDR U2U3 x-ray1.jpeg (411,630 bytes)
3. DDR U2U3-1.jpeg (374,361 bytes)
3. DDR U2U3.jpeg (301,077 bytes)
Power check.jpeg (1,011,768 bytes)

(SW) Jerry Lin

2023-07-25 09:03

developer   ~0013707

Hi Wooshin,
Do you have any update about this mantis?
If no , please help to close.
Thanks

Jerry

Issue History

Date Modified Username Field Change
2022-08-01 08:57 (ALTech) Wooshin Kang New Issue
2022-08-01 08:57 (ALTech) Wooshin Kang Status new => assigned
2022-08-01 08:57 (ALTech) Wooshin Kang Assigned To => (SW) River Wong
2022-08-01 16:25 (SW) Jacky Chiang Severity s2-severe => s3-moderate
2022-08-03 09:53 (SW) River Wong Assigned To (SW) River Wong => (SW) Jerry Lin
2022-08-03 11:36 (SW) Jerry Lin Note Added: 0010514
2022-08-03 11:47 (ALTech) Wooshin Kang Note Added: 0010515
2022-08-03 12:26 (ALTech) Wooshin Kang Note Added: 0010516
2022-08-05 10:48 (SW) Jerry Lin Note Added: 0010538
2022-08-05 18:16 (SW) Jason Ling Issue Monitored: (SW) Jason Ling
2022-08-08 08:40 (ALTech) Wooshin Kang Note Added: 0010548
2022-08-10 10:22 (ALTech) Sangmin Choi Note Added: 0010573
2022-08-10 10:22 (ALTech) Sangmin Choi File Added: LKFS_Test_Result.png
2022-08-10 11:29 (SW) Jerry Lin Issue Monitored: (SW) Jerry Lin
2022-08-10 14:14 (SW) Jerry Lin Note Added: 0010576
2022-08-10 14:26 (ALTech) Wooshin Kang Note Added: 0010577
2022-08-11 17:02 (SW) Jerry Lin Note Added: 0010600
2022-08-11 17:02 (SW) Jerry Lin File Added: SWAN_volume_average_30sec.xlsx
2022-08-11 17:45 (ALTech) Sangmin Choi Note Added: 0010602
2022-08-12 09:45 (SW) Jerry Lin Note Added: 0010612
2022-08-16 11:10 (ALTech) Wooshin Kang Note Added: 0010631
2022-08-16 14:14 (SW) Jerry Lin Note Added: 0010634
2022-08-16 14:14 (SW) Jerry Lin File Added: SWAN_volume_average_30sec(1).xlsx
2022-08-29 09:19 (ALTech) SY Yoon Issue Monitored: (HW) Sean Chiang
2022-08-29 09:21 (ALTech) SY Yoon Issue Monitored: (SW) River Wong
2022-08-29 09:21 (ALTech) SY Yoon Issue Monitored: (SW) Jacky Chiang
2022-08-29 09:24 (ALTech) SY Yoon Note Added: 0010732
2022-08-31 10:28 (ALTech) SH Son Note Added: 0010755
2022-08-31 10:28 (ALTech) SH Son File Added: FedEx Shipping Label_220831_LKFS 샘플발송_Swan.pdf
2022-09-19 08:45 (SW) Jerry Lin Note Added: 0010887
2022-09-19 08:45 (SW) Jerry Lin File Added: SWAN_volume_average_30sec_0916.xlsx
2022-10-03 15:27 (HW) Tom Lee Note Added: 0010965
2022-10-03 15:27 (HW) Tom Lee File Added: RE22000338T.pdf
2022-10-27 17:14 (RD) Fu-chiang Young Note Added: 0011121
2022-10-27 17:14 (RD) Fu-chiang Young File Added: 2pcs BFX UA-300 Swap verification_V0.pptx
2022-11-17 22:32 (RD) Fu-chiang Young Note Added: 0011247
2022-11-17 22:32 (RD) Fu-chiang Young File Added: BFX-UA300 model’s CPU Delaminated report.pptx
2022-11-17 22:34 (RD) Fu-chiang Young Note Edited: 0011247
2022-11-23 18:48 (RD) Fu-chiang Young Note Added: 0011290
2022-11-23 18:48 (RD) Fu-chiang Young File Added: Re-booting.png
2022-11-23 18:59 (RD) Fu-chiang Young Note Edited: 0011290
2022-12-21 18:07 (RD) Fu-chiang Young Note Added: 0011543
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 1. eMMC X-ray.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 1. eMMC.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 1. SOC x-ray.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 1. SOC.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 2. DDR U4U5 x-ray.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 2. DDR U4U5 x-ray1.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 2. DDR U4U5.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 3. DDR U2U3 x-ray.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 3. DDR U2U3 x-ray1.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 3. DDR U2U3-1.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 3. DDR U2U3.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 4. Ok board boot up in diag mode.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: Power check.jpeg
2022-12-21 18:07 (RD) Fu-chiang Young File Added: 4. NG board boot up in diag mode.png
2023-07-25 09:03 (SW) Jerry Lin Assigned To (SW) Jerry Lin => (ALTech) Wooshin Kang
2023-07-25 09:03 (SW) Jerry Lin Status assigned => resolved
2023-07-25 09:03 (SW) Jerry Lin Resolution open => fixed
2023-07-25 09:03 (SW) Jerry Lin Note Added: 0013707
2023-10-16 14:45 (ALTech) Wooshin Kang Status resolved => closed